Frequently asked questions
Quick answers about Glowzy, our beauty tools and ordering.
What is Glowzy about?
Glowzy is a beauty-tools store for all beauty lovers, with practical gadgets for at-home facial-care and nail-care routines.
What is the Glowzy V-Facial Massager for?
It is a facial-care tool intended to be used as part of your personal beauty routine. Follow the instructions supplied with the product, use it only as directed, and stop if you experience discomfort.
How do I use the V-Facial Massager?
Read and follow the product instructions before use. Avoid using it on irritated or injured skin. It is not a medical device and results are not guaranteed.
What is the Glowzy Electric Nail Drill GLX-019 for?
The GLX-019 is an electric nail-polishing/drill tool for nail-care routines. Check the product listing and supplied instructions for the included accessories and safe use.
Is the nail drill suitable for beginners?
Read the supplied instructions before first use and use the tool carefully. Avoid applying pressure or using it on damaged or painful nails.
How do I choose the right product?
Choose the facial-care tool for your facial routine, or the electric nail drill for nail care. Review the listing details and contact us if you need clarification.
How much is delivery?
Available delivery methods, charges and estimated delivery information are shown at checkout for your address and order.
Can I return an item?
If your item arrives damaged, faulty or incorrect, contact us promptly with your order number. We will assist in line with applicable South African consumer law. Please contact us before sending anything back.
How can I contact Glowzy?
Visit our Contact page for questions about products, orders or support.