Shipping & Returns

Shipping

Delivery options, applicable charges and estimated delivery times are displayed at checkout based on your address and order. Please check these details before completing your purchase.

After ordering, keep your order confirmation for reference. If you have a delivery question, contact us with your order number.

Returns and refunds

If an item arrives damaged, faulty or incorrect, contact us promptly with your order number and a description of the issue. We will work with you on the next steps in line with applicable South African consumer law.

We are still confirming our detailed returns process, so please contact us before sending any item back. Do not send a return without instructions.